Star Plus Uniforms Return and Exchange Policy offers you the option to return or exchange items purchased on starplusuniforms.com within 15 days of receipt. In case of returns, we will credit the amount you paid for the products in your account. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However, an exchange is subject to availability of the item in our stock.
All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact and should not be broken or tampered with.
Exchanges are allowed only if your address is serviceable for an Exchange by our logistics team.
If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
Once we receive your return, we will do a quality check of the product at our end and if the product passes our quality check, we will credit the amount you paid for the products as cashback into your starplusuniforms.com account. If you wish to receive a refund instead, please send an email with the following details from your registered email address to starplusunifroms@gmail.com.
- Order Number
- Bank Name
- Account Holder Name
- Bank Account Number
- Branch Address
- IFSC Code
If the received product does not pass the quality check, we shall return it back to you.
Please note that we take 01 Business Day to initiate a NEFT Transfer or 07 to 10 Business Days if it is an online refund after the returned item has reached us.